You can now port your FASTag from one bank to another without removing the FASTag sticker from your vehicle. The new OneTag facility lets eligible FASTag users change their issuer bank while keeping the same FASTag.
You can start the process through the Rajmarg Yatra app. Nitin Gadkari launched OneTag in September 2026 to make FASTag bank changes easier for vehicle owners.
How to Port FASTag to Another Bank Using OneTag
You can use the OneTag option in the Rajmarg Yatra app to change FASTag bank account.
Follow these steps:
1. Open the Rajmarg Yatra app
Open the Rajmarg Yatra app on your phone and log in with the mobile number linked to your FASTag. Verify your request with an OTP
2. Select OneTag
Open the OneTag option from the app’s home screen.
OneTag lets you check whether your existing FASTag qualifies for portability and start the bank change process. Current reports place the OneTag option directly on the Rajmarg Yatra app home screen.
3. Check FASTag portability
Select Check Portability and start the process. The app will ask for your vehicle details and check your existing FASTag.
4. Enter your vehicle number
Enter your vehicle registration number. The system will check the FASTag linked with your vehicle and show the next step if your tag qualifies for portability.
5. Verify your details
Check the FASTag and vehicle details shown in the app. Follow the verification steps and complete the OTP check on your registered mobile number.
6. Select the new FASTag bank
After the app confirms your eligibility, choose the bank you want to use with your FASTag from the available options.
The bank list can change as more FASTag issuer banks join the portability service. Always check the current list in the Rajmarg Yatra app.
7. Submit the porting request
Complete the remaining instructions shown in the app and submit your request.
Your existing bank may need to complete the settlement of the old FASTag account before the new bank can take over the FASTag. Current reports describe the process as a bank-to-bank transfer while keeping the physical FASTag unchanged.
OneTag: FASTag Portability
OneTag is a new facility that lets FASTag users change their issuer bank without getting a new FASTag sticker.
Earlier, a user who wanted to change the FASTag bank generally had to close the old FASTag and get another one. OneTag removes the need to replace the physical tag when an eligible user changes the issuer bank.
Think of OneTag as a bank change facility for your existing FASTag. The FASTag stays with your vehicle while the linked issuer bank changes. IHMCL and NPCI developed the OneTag facility, and the Rajmarg Yatra app handles the user facing process.
What is the Rajmarg Yatra App?
Rajmarg Yatra is a highway service app from IHMCL/NHAI. The app provides several services for people who use National Highways.
IHMCL provides the Rajmarg Yatra app for both Android and iOS users. The app now also provides the OneTag facility for FASTag portability.
For FASTag portability, you do not need to visit a bank branch just to start the OneTag process online. You can use the Rajmarg Yatra app and follow the instructions shown under OneTag.
What Changes With FASTag OneTag?
OneTag lets you keep your existing FASTag while you change the issuer bank.
Here is what changes and what stays the same:
| FASTag detail | After porting |
|---|---|
| FASTag sticker | Stays the same |
| Tag ID | Stays the same |
| Vehicle number | Stays the same |
| Issuer bank | Changes |
| Need for a new FASTag sticker | No |
OneTag lets users change the issuer bank without replacing the physical tag, Tag ID or vehicle registration number.
Do I need to remove my FASTag sticker?
No need to remove the current FASTag sticker from your vehicle when you use OneTag to change the issuer bank.
That benefit makes OneTag different from the older process of closing one FASTag and getting another one.
What Happens to Your Old FASTag Balance?
OneTag does not instantly transfer your money from the old bank account to the new bank.
- Account Settlement: Your previous issuer bank is legally required to close out your old wallet balance.
- Refund Processing: The remaining balance and security deposit from your old tag will be refunded directly to your linked bank account or source payment method.
- Processing Timelines: The settlement timeframe depends entirely on your old bank’s internal closure policies. Check the active status updates inside the Rajmarg Yatra app during the transition period.
Who Can Port FASTag Using OneTag?
OneTag targets users who already have a FASTag and want to change the issuer bank. The Rajmarg Yatra app checks your FASTag and vehicle details before it lets you continue with the portability process.
You should keep these details ready:
- Your vehicle registration number
- Mobile number linked with your FASTag
- Access to the registered mobile number for OTP verification
- Details of your existing FASTag
- The bank you want to choose from the available options
The app will show the result of the portability check. Follow the message shown on the screen if the system does not allow you to continue.
Which Banks Support OneTag?
OneTag works with participating FASTag issuer banks.
The available bank options can change as more banks join the portability system. For this reason, you should check the bank list inside the OneTag section of the Rajmarg Yatra app before starting the porting request.
Do not choose a bank based only on an old list published online. Use the current list shown in the app.
One Vehicle One FASTag: What You Should Know
One Vehicle One FASTag and OneTag sound similar, but they serve different purposes.
OneTag helps you change the issuer bank of your existing FASTag.
One Vehicle One FASTag focuses on keeping only one active FASTag for one vehicle. IHMCL says that a vehicle owner can have only one active FASTag for one vehicle. It also says that older FASTags linked to the same vehicle can get deactivated, while the latest FASTag remains active.
Things to Check Before FASTag Porting
Check a few things before you start the OneTag process.
Keep your registered mobile number active
Keep the mobile number linked with your FASTag active. You may need OTP verification during the porting process.
Check your FASTag details
Make sure your vehicle number and FASTag details match the information shown in the app.
Check your FASTag balance
Check your existing FASTag account before you submit the porting request. If you have pending charges or other issues with your FASTag account, check them with your existing bank before starting the process.
Check the available banks
OneTag can show only the banks available for the portability process. Check the current list in the Rajmarg Yatra app.
Do not remove the FASTag sticker
You do not need to remove your existing sticker to use OneTag. Keep the tag on the vehicle unless the app or your FASTag bank gives you a specific instruction.
Troubleshooting Rajmarg Yatra App Porting Errors
You may face a problem while trying to port your FASTag. Here are some common situations.
OneTag option is not showing in Rajmarg Yatra
First, update the Rajmarg Yatra app and check again. The OneTag service may also depend on your FASTag details, eligibility and the current rollout of the service. If the option still does not appear, check the latest information from IHMCL or contact the relevant FASTag support service.
FASTag is not eligible for portability
The app checks your FASTag before you continue. If the app says that your FASTag does not qualify, follow the reason or instruction shown on the screen. Do not create another FASTag just to bypass the message.
I did not receive the OTP
Make sure your FASTag-linked mobile number remains active and has network access. Wait for some time and request another OTP if the app provides that option.
My preferred bank is not showing
OneTag currently shows the banks available for the portability process. If your preferred bank does not appear, you cannot select it from the available list. Check again later as more banks may join the service.
My FASTag porting request is not completed
Check the status or message shown in the Rajmarg Yatra app.
Your existing bank may also need to complete the settlement of your old FASTag account before the process can finish.
Can I port a blacklisted FASTag?
Do not assume that a blacklisted FASTag qualifies for OneTag portability. Check the eligibility result shown by the Rajmarg Yatra app. If the app does not allow the request, contact your current FASTag issuer and resolve the tag issue first.
OneTag FASTag FAQs
Yes, OneTag lets eligible FASTag users change their issuer bank without replacing the physical FASTag.
You can start the process through the OneTag option in the Rajmarg Yatra app. Enter your vehicle details, check portability, complete verification and choose an available bank.
Use the Rajmarg Yatra app to access the OneTag portability service.
No. OneTag lets you keep the existing physical FASTag while you change the issuer bank.
No. You can keep the existing FASTag sticker on your vehicle when you use OneTag.
Current reports say that OneTag keeps the existing Tag ID unchanged while the issuer bank changes.
No. OneTag does not change your vehicle registration number.
You should not keep two active FASTags for the same vehicle. IHMCL follows the One Vehicle One FASTag concept and allows only one active FASTag for one vehicle.
Check the portability result in the Rajmarg Yatra app. If the system does not allow the request, contact your existing FASTag bank to resolve the issue.
Sources and Official Information
The information in this article is based on official information and guidance from government and FASTag authorities.
- Indian Highways Management Company Limited (IHMCL): IHMCL manages FASTag-related services under NHAI and provides information about FASTag, the Rajmarg Yatra app and One Vehicle One FASTag.
- National Payments Corporation of India (NPCI): NPCI manages the NETC FASTag ecosystem and provides the official FASTag status service. You can check your FASTag status using your vehicle registration number.
- Ministry of Road Transport and Highways (MoRTH): The ministry oversees national highway tolling and FASTag-related policies in India.
- Rajmarg Yatra App: IHMCL provides the Rajmarg Yatra app for FASTag-related services.