Check Your Mobile Connections via TAFCOP Sanchar Saathi

TAFCOP is a Department of Telecommunications (DoT) service available on Sanchar Saathi web portal. It helps subscribers know the number of connections issued in their name by logging in with their mobile number across different telecom operators.

To check how many mobile connections in your name, open the TAFCOP on Sanchar Saathi portal and verify your mobile number with an OTP. You can then review the connections listed in your name and report any connection that you do not recognize or no longer need.

What is TAFCOP?

TAFCOP stands for Telecom Analytics for Fraud Management and Consumer Protection. It is a service provided by the Department of Telecommunications (DoT) through the Sanchar Saathi portal.

This service is available under the “Know Mobile Connections in Your Name” on sancharsaathi.gov.in website. It allows consumers to check number of connections issued in their name. If a user finds an unknown mobile connection or a sim card they no longer need, they can report it through the service.

👉 Read our detailed guide: Sanchar Saathi App: Download, Features & Complete Guide

How to Check Active SIM Cards on TAFCOP

Follow these steps to check number of sim cards issued in your name:

Open this web link tafcop.sancharsaathi.gov.in/telecomUser in a browser on your phone, laptop, or desktop.

Enter your mobile number and click on “Generate OTP” button. You will receive One-Time Password (OTP) on your registered mobile number. Enter the OTP you received and click on the “Verify OTP” button.

After logged in, your dashboard will show the mobile connections currently registered in your name. The total count of mobile number registered in your name will be shown at the top.

If you find any unauthorized SIM appear in your name, report that unauthorised connection through TAFCOP immediately.

What to Do If You Find an Unknown Mobile Number

If you find a SIM card or mobile connection, that you do not recognize, review the available options and select the one that matches your situation.

For each number in the list, you will see three options:

• Required – The number is yours and you want to keep it. No action needed.
• Not Required – The number is registered in your name but you want to remove it (for example, an old number you no longer use).
• Not my number – Select this if the mobile connection was not taken by you or you do not recognize it.

If you find a sim card that does not belong to you, select the ‘This is Not My Number’ option to report it immediately.

Once you submit your report, save the reference ID that appears on the screen. This is the only way to track the status of your complaint later, so take a screenshot before closing the page.

Allowed SIM limit: A person can have a maximum of 9 SIM cards registered under one name in India. If your count is higher than that and you did not apply for those extra connections, report them immediately.

👉 Getting suspected spam calls, read this: How to Stop Spam Calls in India

How Many Mobile Connections Are Registered in My Name?

This is one of the main things you can check through TAFCOP. After you log in, the dashboard shows the total mobile number registered in your name at the top of the screen.

The legal limit is 9 SIM cards per person across all telecom operators in India, as per the Telecommunications Act 2023. In Jammu & Kashmir, Assam, and the North-Eastern states, the limit is only 6 SIM cards.

This limit applies across all operators combined. So if you have 3 Jio SIMs, 2 Airtel SIMs, and 2 Vi SIMs, that counts as 7 total, not 7 per operator.

What the count means:

• Count matches what you use – you are safe, no action needed.
• Count is higher than what you use – someone may have used your Aadhaar to get extra SIMs. Report the ones you don’t recognise as “This is not my number” immediately.
• Count shows zero but you have active SIMs – your SIM may have been issued under a different ID document (voter ID, company PAN). Contact your telecom operator to check.

If your count is above the legal limit and you did not apply for those extra connections, that is a strong sign of sim card misuse and needs to be reported right away.

Check SIM Cards Linked With Your Aadhaar

Follow below steps to check how many sim cards linked with your aadhaar card:

1. Open the official tafcop.sancharsaathi.gov.in portal
2. Enter your 10-digit mobile number, request an OTP, and verify your number by entering the OTP you receive.
3. After that, it will show the list of sim card registered on your aadhaar card.
4. Go through the list carefully and report any SIM card that you did not recognize.

TAFCOP Complaint Status Tracking

After reporting an unauthorized mobile connection, you can check the current status of your report on TAFCOP. Log in again using your mobile number and OTP and look for the status of the report, that you submitted.

You can see different status updates as you check the progress of your report.

• Under Process: The report is received and is under process.
• Re-verification Initiated: The telecom operator has started the verification process for the reported connection.
• Disconnected: The telecom operator disconnects the reported connection after the verification process.
• Action Required: You may need to provide some additional information or complete another step.

Keep the reference ID you receive when submitting the report. It can help you track the complaint and refer to it if you need to contact the telecom operator later.

If your report does not move forward or you need further help, you can contact your telecom operator and ask about the complaint using your reference ID.

TAFCOP vs Other Sanchar Saathi Services

TAFCOP is the Sanchar Saathi service used to check the mobile connections issued in your name. Sanchar Saathi also has separate services for other mobile and telecom-related needs.

TAFCOP vs Know Genuineness of Your Mobile Handset (KYM)

Both are different services available on Sanchar Saathi platform.

It allows you to check the mobile numbers issued in your name and report unauthorized numbers.

Know Genuineness of Your Mobile Handset helps you check the genuineness of a mobile handset using its IMEI number. The official service also provides an option to verify IMEI number through SMS by sending KYM <15-digit IMEI> to 14422.

So, if you want to how many sim cards active on your name, use TAF COP. If you want to check whether a mobile device is genuine, use the KYM service.

TAFCOP vs CEIR: What Is CEIR Used For?

CEIR (Central Equipment Identity Register) is a separate service available on Sanchar Saathi platform. This portal is used when a mobile phone is lost or stolen.

CEIR lets you block a lost or stolen mobile phone so no one can use it on mobile networks. You can also check your blocking request status and request to unblock the phone if you recover it.

Chakshu: For Reporting Fraud Calls and Messages

Chakshu is a another service on the Sanchar Saathi portal that allows people to report suspected fraud calls, SMS, or WhatsApp messages. For example, you can use it if someone contacts you pretending to be from a bank, TRAI, DoT, or another government department.

Chakshu is different from TAFCOP service. If you receive a suspicious call or message and want to report it, use Chakshu.

👉 Check our detailed guide on: How to Report Fraud Calls, SMS & WhatsAp via Chakshu

TAFCOP Customer Support

It has customer support service to assist users in case of any issues or queries related to the services offered by the portal.

Users can contact the TAF COP customer support through the following methods:

Email: Users can send an email to [email protected] to raise their concerns or seek help.

Helpline Number: The helpline number is 011-20907480 – Timings: 9:00 AM to 5:00 PM (Monday to Friday)

Grievance Redressal Mechanism: It also has a grievance redressal mechanism in place, where users can raise their grievances regarding the services offered by the portal. Users can file a complaint by visiting the TAFCOP website and clicking on the “Grievance” tab.

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